Syllabus For The Subject BUSINESS COMMUNICATION

UNIT - 01

MEANING OF COMMUNICATION - COMMUNICATION - TYPES OF BARRIERS OF

COMMUNICATION.

UNIT - 02

BUSINESS LETTERS - LAYOUT OF BUSINESS LETTERS - ASKING FOR PRICE-LIST -

ORDERING GOODS - COMPLAINING ABOUT DAMAGED GOODS.

UNIT - 03

BUSINESS ENQUIRIES AND REPLIES - LETTERS OF ADJUSTMENT - COLLECTION

LETTERS - CIRCULAR LETTERS - STATUS ENQUIRIES.

UNIT - 04

COMPANY CORRESPONDENCE - SECRETARY`S LETTERS TO THE DIRECTORS -

SECRETARY`S CORRESPONDENCE WITH THE SHAREHOLDERS - SECRETARY`S

CORRESPONDENCE WITH THE BANKS.

UNIT - 05

COMPANY`S CORRESPONDENCE WITH THE GOVERNMENT OFFICES - LETTERS

WRITTEN TO INCOME TAX OFFICE - LETTERS WRITTEN TO SALES TAX OFFICE -

LETTERS APPLYING FOR LICENSE.

UNIT - 06

BANK CORRESPONDENCES - LETTERS TO THE BANKS TO OPEN ACCOUNTS -

CORRESPONDENCE AMONG BANKS.

UNIT - 07

INSURANCE CORRESPONDENCE AGENCY - LETTERS TO INSURANCE OFFICIALS -

PAYMENT OF PREMIUM THROUGH DEMAND DRAFT.

UNIT - 08

LETTERS OF THE EDITORS - LETTERS ABOUT UNHEALTHY SITUATION IN COMPANY -

WORKING CONDITIONS OF EMPLOYEES - CHILD LABORERS IN COMPANIES - POOR

PAYMENT TO THE EMPLOYEES.

UNIT - 09

REPORT WRITING - MEANING OF REPORT - IMPORTANCE OF REPORT -

CHARACTERISTICS OF A GOOD REPORT.

UNIT - 10

DIFFERENT TYPES OF REPORT - REPORTS TO THE NEWS PAPERS - REPORTS TO THE

LOCAL POLICE STATION - REPORT BY INDIVIDUALS - REPORT BY COMMITTEES.

UNIT - 11

PRÉCIS WRITING - CHARACTERISTICS OF GOOD PRÉCIS WRITING - PRECISE OF A

PHRASE - PRECISE OF A SENTENCE - PRECISE OF A PASSAGE - PRÉCIS RELATING TO

BUSINESS AND MANAGEMENT.

Vinayaka Missions University,Directorate of Distance Education

Salem India

BACHELOR OF ARTS IN CORPORATE SECRETARYSHIP

1 Yr.

BUSINESS COMMUNICATION(1010101)

UNIT - 12

APPLICATION FOR APPOINTMENT - PREPARATION OF RESUME - DRAFTING AN

APPLICATION FOR APPOINTMENT.

REFERENCE BOOKS:

1.HOMAI PRADHAN, D.S.BHANDE AND VIJI THAKUR

2.KRISHNA MOHAN AND MEERA BANERJI: DEVELOPING COMMUNICATION SKILLS.