Syllabus For The Subject COMMUNICATION IN TELECOM SECTOR

UNIT - 01

ESSENTIAL AND IMPORTANCE OF COMMUNICATION IN TELECOM SECTOR- METHODS OF

COMMUNICATION - TYPES OF BARRIERS.

UNIT - 02

LETTERS OF ENQUIRY, ORDERS, COMPLAINTS AND ADJUSTMENTS, TRADE ENQUIRIES

AND

REFERENCES.

UNIT - 03

CORRESPONDENCE OF COMPANY SECRETARY WITH SHAREHOLDERS AND DIRECTORS

-

AGENDA - MINUTES - PREPARATION.

UNIT - 04

COMMUNICATION THROUGH LETTERS: ESSENTIALS - IMPORTANCE CONTENTS -

REPORTS BY INDIVIDUALS -COMMITTEES - ANNUAL REPORT APPLICATION FOR

APPOINTMENT

-REFERENCE AND APPOINTMENT ORDERS.

UNIT - 05

COMMUNICATIONS MEDIA - MERITS OF VARIOUS DEVICES - E-MAIL, INTERNET,

INTERCOM, TELEGRAM, TELEX AND TELEPHONES -FAX