Syllabus For The Subject SOFTWARE COMMUNICATION, DOCUMENTATION & NETWORK SE

UNIT - 01

IMPORTANCE OF COMMUNICATION AND DOCUMENTATION

UNIT - 02

DIFFERENT TYPES OF COMMUNICATIONS - SPOKEN COMMUNICATION - WRITTEN

COMMUNICATION

UNIT - 03

DIFFERENT TYPES OF DOCUMENTATION

UNIT - 04

ELEMENTS OF GOOD INDIVIDUAL COMMUNICATION - GETTING OVER NERVOUSNESS -

ORGANIZING ONE SELF

UNIT - 05

CHARACTERISTICS OF EFFECTIVE COMMUNICATION - AUGMENTING SPOKEN WORDS

BY ACTIONS AND OTHER MEANS - OTHER ASPECTS OF SPOKEN COMMUNICATION LIKE

SPEECHES - PRESENTATION - USE OF VISUAL AIDS

UNIT - 06

MEETING - EFFECTIVE PARTICIPATION - EFFECTIVE MANAGEMENT OF MEETINGS -

PREPARING MINUTES

UNIT - 07

"VIRTUAL" MEETINGS - AUDIO CONFERENCE - VIDEO CONFERENCE - USE OF

COLLABORATION TOOLS

UNIT - 08

PRINCIPLES OF EFFECTIVE WRITTEN COMMUNICATION - DIFFERENCES BETWEEN

WRITTEN COMMUNICATION AND SPOKEN COMMUNICATION - RESUME WRITING

UNIT - 09

EMAIL - EFFECTIVE EMAIL TECHNIQUES - PROPOSALS - CONTRACTS - USER GUIDES

UNIT - 10

EXTERNAL TECHNICAL DOCUMENTATION FOR SOFTWARE - INTERNAL SOFTWARE

TECHNICAL DOCUMENTATION - USERS GUIDES - LETTERS AND DIFFERENT TYPES OF

LETTERS - LEGAL ISSUE

UNIT - 11

USE OF VARIOUS TOOLS AND TECHNOLOGIES - NEED FOR STANDARDIZATION

UNIT - 12

ROLE OF PROCESSES AND STANDARDS IN DOCUMENTATION - ON-LINE HELP - IMPACT

OF INTERNET ON DOCUMENTATION - COMMON CHALLENGES IN THE HARNESSING OF

TECHNOLOGY - COURSE SUMMARY

Vinayaka Missions University,Directorate of Distance Education

Salem India

MASTER OF SCIENCE IN SOFTWARE ENGINEERING

2 Yr.

SOFTWARE COMMUNICATION, DOCUMENTATION & NETWORK

SECURITY(2050163)