Syllabus For The Subject Organizational Behavior

Chapter 1 : Study of Organizational Behavior


Introduction Definitions – Contributing fields to organizational behavior

Behavior model for organizational efficiency – organizational components that need to be




Chapter 2 Evolution of Management Concepts


Introduction – Approaches to management

Classical theories of management

Bureaucracy – Scientific management

Process management theory

Neo – classical theories

Hawthorne studies

Need Hiearcy Theory

Theory Y

Modern management theories

Bench marking – Empowerment – Systems approach to management

Total Quality in human resource management




Chapter 3 Individual Dimension of Organizational Behavior


Introduction – Foundation of Individual Behavior

Causes of Human Behavior

Biological characteristics : Age =- Gender – Religion

Marital status – Tenure – Ability – Emotions

Framework of Emotional Competence – Learned


Developing an OB Model : Dependent variables

Independent variables

Types of OB Model

Environmental factors – Summary – Text Question



Chapter 4 Personality


Introduction – Determinates of personality – Personality traits

The Myers – Briggs Type Indicator (MBTI) Locus of Control

Personality Orientation

Personality Orientation – Achievement Orientation

Authoritarianism – Theory of Machiavellianism – Self esteem

Self monitoring – Risk taking – Types of personality

Study indicating personality traits of Indian managers

Summary – Text Question – reference



Chapter 5 Learning


Introduction – Theories of learning – Processes

Application of re-inforcement to shape behaivour


Application of learning and organizational behavior




Chapter 6 Value Attitude and job Satisfaction


Introduction – Values – Types of Values – Rukeach values

Survey (RVS) – Value – loyalty and ethical behavior

Attitude – Components of Attitude – types of attitude

Attitude and consistency

Cognitive dissonance theory

Job satisfaction – Factors determining job satisfaction

Effect of job satisfaction on performance – Organizational Commitment

Chapter 7 Motivation


Introduction – Motivation – Characteristics of motivation. Importance of Motivation

Motivation theories

Herzberg’s motivation and Hygiene theory (Two factor theory)

McGregor’s Theory X and Theroy Y – ERG theory of motivation

Expectancy theory – Vroom-Porter and Lawler

Model of motivation



Chapter 8 Perception and Individual Decision Making


Introduction – Meaning of perception – Perception process

Factors affecting perception – Attribution Theory

Improving perception : Perception and its application in organization


Individual Decision Making



Chapter 9 Interpersonal Behavior (Transactional Analysis)


Introduction – Johari window

Principles of changes in awareness

Ego State Analysis of Transactions

Life script – Life position – Stroking

Psychological games

Benefits of transactional analysis



Chapter 10 Foundation of Group Behavior


Introduction – Undertaking group types of group

Theories of Group behavior – Concepts of group dynamics

Norms – Types of norms – Status – Cohesion – Conformity

Factors contributing to group cohesiveness

Relationship between cohesiveness, performance norms and productivity – Consequences of cohesiveness



Chapter 11 Conflict Management


Introduction – Definition

Transition of Conflict – Types of Conflict

Conflict Process

Conflict Resolution Model – Causes of Conflict

Summary – Text Questions-References

Case Study


Chapter 12 Stress Management


Introduction to Stress – Symptoms of Stress – General

Adaptation Syndrome

Sources of Jobs Stress – Group Stressors – Individual

Stressors – Stress and Behavior

Burnout – Causes of Burnout – Prevention of Burnout

Management of Stress – Individual level strategies

Organizational level strategies



Chapter 13 The Dynamics of Communication


Introduction – Objectives to communication

Communication Process – Means of communication

Structure of communication – Types of Communication

Communication Network – Barriers to effective communication

Overcoming communication barriers


Chapter 14 Power and Politics


Introduction – Power – Bases of Power – Sources of Power Allocation of Power

Politics – Techniques of political plays – Machiavellianism-Strategies used by executives

Summary – Text Questions-References

Case – Sudhakar Ghate : An Entrepreneur by choice

A Human Relationship Questionnaire



Chapter 15 Leadership


Introduction – Ingredients of leadership – Theories of leadership Trait theory of leadership

Leadership styles based on authority – Managerial grid

Contingency approach to leadership – Hersey and Blanchard’s situational leadership Model

Behavior approach to leadership

Fiedler’s contingency approach to leadership

Path – Goal theory of leadership – Charismatic leadership

Transformational leadership

Summary – Text Questions-References



Chapter 16 Organizational Structure


Introduction – Definition

Form of organizational structure – Organic form of organizational structure – Bureaucracy

Concepts of organizational Structure – Centralization, Decentralization, Bureaucracy,

formalization, Standardization, Specialization, Stratification – Formal organization, Informal

Organization, Span of Management

Designing of Organizational Structure

Types of organizational structure



Chapter 17 Job Design


Introduction – Job enrichment – Personal growth and achievement – Job design

The job diagnostic survey – Job characteristic – Experiences psychological state – Motivation

potential score (MPS) – Managerial implication for job design JO design and quality of work

life – Job sharing



Chapter 18 Management of Change


Introduction – Undertaking change – Organizational growth as a kind of change

Force of change

Change process – Kurt Lewin Model

Levels of Change – Knowledge change

Attitudinal change – The group level change

The group as a target of change – Organization- Wide change Types of change

Steps in managing change – Change agents – Resistance to change Managing resistance to change Protection Status
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