QUALITY MANAGEMENT AND NUMERICAL Introduction Definition Basic approach Gurus of total quality management TQM framework Awareness Defining quality Historical review Obstacles Benefits of TQM TQM exemplary organization, Exercises
QUALITY MANAGEMENT AND NUMERICAL
Introduction
Definition
Basic approach
Gurus of total quality management
TQM framework
Awareness
Defining quality
Historical review
Obstacles
Benefits of TQM
TQM exemplary organization,
Exercises
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